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Knowledge Base

Find the correct answer to your question here, Common tasks, how to's and known issues for your thin client. Simply type the subject you would like to receive help about, and get all the relevant info.


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1. March 2007 – New Firmware and Software Updates
2. How the Citrix Web Interface Works
3. How to Locally Upgrade a Device Firmware
4. How to Use Hot Keys and Key Mapping on the Client Device
5. Sales Information Kit
6. Reset a Jack PC device to Factory Defaults in image 6.5.x
7. Locate MAC Address/Serial No
8. Reset an EX device to factory default in image 6.5.x - software and hardware
9. Locally connect, configure and manage printers in image 6.5.x
10. Xtreme PC EX Power Savings Issues and Settings
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